Why Customers Choose Us
Designed for Feline Instinct & American Home Style
Every cat tree blends natural sisal scratching posts, cozy perches, and hidden hideaways—built to satisfy climbing, perching, and hiding instincts, while fitting seamlessly into U.S. living rooms, home offices, and apartments without cluttering your space.
Built to Last & Travel Safely
Reinforced wooden frames and anti-tip base designs keep your cat tree stable for energetic climbers, while custom foam packaging protects every piece during international transit from China to U.S. doorsteps—no broken parts, no assembly headaches.
Honest Size & Stability Guidance
We provide exact dimensions, weight limits, and anti-tip setup tips tailored to U.S. home layouts, so you know exactly how the cat tree will fit your space and keep your curious cat safe before ordering.
Frequently Asked Questions
How long does order processing take?
Every cat tree undergoes frame stability checks and hardware verification before shipping.
- Standard orders: 1–3 business days for assembly inspection and packaging.
- Custom-sized or multi-level designs: 4–7 business days to ensure structural safety.Once your order ships, you’ll receive a confirmation email with tracking information.
How long does shipping take?
Delivery times are realistic for U.S. households, with no exaggerated promises:
- Contiguous 48 states: 12–20 business days (standard shipping from China, including customs clearance).
- Alaska, Hawaii, Puerto Rico: Add 3–7 business days to transit times.
- Express shipping (U.S. partner warehouse): 3–5 business days for in-stock bestsellers (additional fee applies).
Can I put your products in the dishwasher?
Yes. As soon as your order ships from our China production hub, we’ll send you a USPS/FedEx SmartPost tracking number so you can follow its progress to your U.S. address in real time.